Receptionist Job Opportunity at Energy and Water Utilities Regulatory Authority

Job Title:        Receptionist
Job Location:   EWURA Head Office-Dar es Salaam,Tanzania
Employer:    Energyand Water Utilities Regulatory Authority (EWURA)
Reports to:     Principal Human Resources Officer

About AEC
The Energy and Water Utilities Regulatory Authority (EWURA) is an autonomous multi-sectoral regulatory authority established by the Energy and Water Utilities Regulatory Authority Act, Cap 414 of the laws of Tanzania. It is responsible for technical and economic regulation of the electricity, petroleum, natural gas and water sectors in Tanzania pursuant to Cap 414 and sector legislation.

Functions:
The functions of EWURA include among others, licensing, tariff review, monitoring performance and standards with regards to quality, safety, health and environment. EWURA is also responsible for promoting effective competition and economic efficiency, protecting the interests of consumers and promoting the availability of regulated services to all consumers including low income, rural and disadvantaged consumers in the regulated sectors.

Job Overview:
The Receptionist will be responsible for ensuring that front office is properly managed to the customers’ satisfactions and upholding the image of the Authority.

Job Requirements:

• Possession of Advanced Level Secondary School Certificate with passes in Kiswahili and English languages.
• Possession of Diploma in Customer Care or Front Office management from a recognized Institution.
• Possession of Certificate or Diploma in Secretarial duties from a recognized Institution will be an added advantage.
• Possession of Knowledge and Competence in Information and Communications Technology (ICT) application,
• Relevant working experience in reputable organization of not less than two (2) years in relevant field.

Personal Attributes
In addition to the above skills and qualifications, applicants for the above position are required to have the following attributes:

• A very high level of integrity, honesty and sense of responsibility;
• Ability to work under pressure and produce expected results;
• Ability to work in a dynamic team;
• Ability to self manage, achieve results and meet deadlines; and
• Willingness to work beyond the call of duty.

Job Duties:

• To receive and direct visitors to appropriate offices
• To receive, direct and replay telephone and fax messages.
• To receive mails, register and submit the same to the registry.
• To assist and direct visitors to the respective offices.
• To manage and coordinate telephone calls to and from the office.
• To undertake any other duties as assigned by the supervisor

Deadline Date: 16/05/2014

How to Apply:
Application letter with Curriculum Vitae (CV) including e-mail address or day time contact telephone number, together with photocopies of certificates, one passport size photo and names and contacts of two referees should be addressed to reach the under-mentioned.

Only short listed candidate meeting the above criteria will be invited for interview. Lobbying and canvassing for employment will not be entertained and may work to the candidate’s disadvantage.

Application letter should be addressed to:
The Director General
Energyand Water Utilities Regulatory Authority (EWURA)
Samora Avenue, 6th Floor, Harbour View Towers (Former JM Mall Building)
P O Box 72175 Dar Es Salaam