Jobs in Kampala, Uganda; Technical Officer, Knowledge Management

Job Title: Technical Officer, Knowledge Management

Job ID: 15036

Job Location: Nairobi, Kenya

Employer: FHI360

About FHI 360:

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology; creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the position of: Technical Officer, Knowledge Management

Project Description:

CB-HIPP accelerates uptake of new evidence and strengthens the use of existing information to support regional HIV policy and programs by facilitating the use of knowledge generated through research and program information.  The project is establishing a knowledge management platform to facilitate the collection and coordination of evidence and other relevant information to improve regional and country programming and policies.  The platform will also connect users to relevant resources for gray literature and open-source peer-reviewed literature.  The project works closely with key stakeholders, including USAID, EAC, regional and local policymakers and implementing partners to improve the use of evidence by synthesizing and packaging the information to facilitate use; and translating evidence into actionable findings, concrete recommendations, and user-friendly tools and resources.

The Technical Officer Knowledge Management (TO/KM) will be a key member of the Research and Learning team and fully participate in development of the infrastructure and processes to capture knowledge and experiences gained through CB-HIP and other programs.  She/he will support the overall goals of CB-HIPP Learning and Knowledge Management including development of tools, applying them, training and orienting staff and partners in knowledge sharing techniques and tools to foster Learning.  The TO/KM will provide assistance in communication, documentation and dissemination of success stories, promising practices and lessons learned in HIV and broader health programming on transport corridors and cross-border communities in East, Central and Southern Africa (ECSA) region. She/he will support program reporting, identify resource materials to inform strategic planning, and facilitate communication across CB-HIPP Partners, Partner States and the donor.

Job Overview:

• In close collaboration with other Research and Learning staff design CB-HIPP Knowledge Management Strategy and agenda to promote a learning culture;
• Participate in developing or adapting, maintaining and promoting tools and approaches to enhance Collaborative Learning and Adaptation including documentation of best practices and lessons learnt to facilitate sharing of ideas and work among internal teams and external partners and stakeholders;
• Building on USAID’s Collaborative, Learning and Adaptation  framework, develop a specific learning agenda that will promote an internal culture of learning and or sharing with other stakeholders within ECSA region and beyond;
• Define customized Learning and Knowledge Management capacity development plans for CB-HIPP partners based on project needs;
• Assist in the packaging and dissemination of information on successful and promising approaches, lessons learned and other program results to local, national and regional-level intergovernmental bodies, donors, partners and other stakeholders;
• Assist in the preparation of project communication and information instruments including presentations, briefing material for dissemination to different audiences in coordination with supervisor and Chief Of Party;
• Participate in the identification and pursuit of potential opportunities to promote CB-HIPP through events, meetings and conferences that result in an increased awareness of CB-HIPP strengths and contributions in HIV prevention;
• Support design and maintain the project web-portal including generation, preparation and editing of content to ensure materials are consistent and up to date;
• Develop and manage all project Learning and Knowledge Management platforms including but not limited to Web portal, newsletter, facilitation of community of practices and other communication products;
• In close collaboration with CB-HIPP leadership support media relations including maintaining a sound media relations strategy that promotes project work by identifying opportunities for media coverage;
• Contribute to timely, accurate and appropriate reporting of program activities and results to the donor, including progress reports and annual reports
• Support the development, implementation and monitoring of the Learning & Knowledge Management strategy.
  

Job Requirements:

• Working knowledge of concepts, practices, and procedures of knowledge management;
• Hands on experience of knowledge management software and technologies;
• Experience in identifying and incorporating or adapting best and promising practices;
• Participatory and collaborative working approach;
• Ability to analyze and interpret data, identify errors and prepare reports;
• Ability to influence, motivate, and collaborate with team members, government counterparts, partners and other stakeholders;
• Ability to work with minimum supervision, team player with drive and initiative;
• Ability to travel regionally, nationally and internationally as needed.
  

Qualifications:

• Bachelor’s degree in social science or public health with 5-7 years’ experience in knowledge management including reporting and documentation and dissemination; or Master’s degree with 3-5 years’ experience in the same field;
• Knowledge of HIV and AIDS and broader health and development programming in East, Central and Southern Africa;
• Proven experience in conducting training in aspects of knowledge management;
• Ability to manage programming, set realistic priorities and plan for successful implementation;
• Excellent interpersonal, facilitation, writing, and oral presentation skills;
• Computer literate.
  

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